An outreach consultation meeting was held in Zhetysai District as part of the UNHCR project’s identification campaign for undocumented persons.
Lawyers from our organization, together with migration service officers, provided citizen reception. During the consultation, people applied for assistance if they had lost documents, previously had no documents, held passports from the USSR era, or in adulthood only had birth certificates.

Specialists provided individual consultations and legal guidance on the next steps for documentation: procedures for restoring documents, submitting applications to the authorized authorities, and access to basic services.

The consultations highlighted situations where close cooperation between specialists and state institutions is crucial for the timely resolution of issues. Such meetings allow for prompt support to people facing lack of documents and limited access to their rights.