The implementation of the project, "Model for Monitoring Children's Rights" began on March 7, 2007, and ended on October 7, 2007. Its purpose was to establish a system for monitoring the compliance of children's rights and address its needs for awareness through project procedures. The project produced significant results and included two trainings called "Know How to Protect Your Rights!" that were attended by a total of 80 students.
   During the operation of the hotline, a total of 504 persons, including parents, children, and teachers, called with interest in the protection of children's rights. The following are statistics from the hotline database:

Gender of clients:
• 51.98% - male
• 48.02% - female

Country of Citizenship:
• 96.3% - Kazakhstan
• 1.5% - Russia
• 0.8% - Uzbekistan
• 0.4% - Kyrgyzstan
• 0.4% - Tajikistan
• 0.6% - Ukraine

Nationality of Kazakhstan Citizens:
• 40.36% - Kazakh
• 26.64% - Russian
• 17.89% - Uzbek
• 3.78% - Tatars
• 1.99% - Korean
• 2.77% - Uighur
• 0.4% - Azerbaijani
• 0.4% - Tajik
• 5.37% - Other

Ages of children for whom assistance was requested:
• 0 to 3 years old - 15.28%
• 4 to 6 years old - 13.89%
• 7 to 9 years old - 16.07%
• 10 to 12 years - 21.23%
• 13 to 15 years old - 16.47%
• 16 to 18 years old - 17.06%

Education levels of children (number of children):
• 31 - kindergarten
• 293 - school
• 14 - university
• 129 - not attending school
• 19 - vocational school
• 17 - college

Living situations:
• 488 - living with their families at home
• 7 - living alone
• 4 - living with friends
• 2 - living in an orphanage
• 3 - living in a dormitory

Family status:
• 1 - Orphan, without property rights
• 4 - Orphan, with protected property rights
• 225 - Children from full families
• 203 - Children from single-parent families
• 15 - Children under guardianship
• 15 - Children from low-income families

   The largest percentages of calls were from parents (63%) and other relatives (16%); other calls were from day-care staff (10%) and children (11%). All clients requested information about how to get more assistance from NGO "Sana Sezim," which demonstrated our need to continue distributing information booklets in order to increase awareness on children's rights protection.

Consultation categories included:
• 46 - violation of protection of rights of family members, mothers and children
• 36 - recovery or other obligations
• 22 - social security right violation
• 20 - education right violation
• 15 - health right violation
• 10 - property and inheritance right violation
• 8 - right violation according to Constitution of the Republic of Kazakhstan
• 8 - child custody right violation or adoption
• 6 - denial of parental rights
• 6 - child abuse
• 2 - disabilities rights violation
• 1 - violation of children's rights in care institutions
• 63 - psychological problems

The project objectives and tasks were:
• Preparatory period: making necessary purchases, and obtaining project-specific documents for our psychologist, lawyer, social worker, and confidential telephone hotline operators.
• Designing and developing a database of hotline and in-person consultations.
• Creating a database of government agencies and NGOs working with children to share functional responsibilities in providing services to children.
• Conducting four educational trainings called "Know How to Protect Your Own Rights" to teach school children about how to file complaints and assert their rights and interests, Convention on the Rights of the Child, and where to seek assistance.
• Trainings were attended by 80 students from secondary school № 30, school № 11, orphanage № 1, Arys South Kazakhstan region, and leaders of the Association of School Youth.
• Operating the confidential hotline, which received 504 calls relating to children's rights.
• Providing 252 psychological consultations to improve self-esteem, overcome crisis, personal growth, and to deal with post-traumatic stress, complexes, fears, and insecurities.
• Providing 320 legal consultations.
• Supporting 249 families and relatives through social work.
• Advertising the confidential telephone hotline each week in the regional newspapers, "South Kazakhstan" and "Panorama Shymkent."
• A training module for the Republican seminar on working with incoming complaints from children and compliance monitoring of children's rights.

   From June 25,2007 to June 29, 2007, a seminar was conducted in Shymkent for specialists and trainers on how to monitor children's rights and address complaints. The purposes of the seminar were to also to improve children's rights Kazakhstan by increasing the capacities of government and non-governmental organization representatives in Kazakhstan that monitor compliance of children's rights and interests according to the Convention on the Rights of the Child.

   NGO "Sana Sezim" created, published and distributed its methodical manual on creating models for monitoring compliance with the rights of the child, which contains a pilot model of the Centre for the Protection of the Rights and Interests of the Child, an organization that assists children and families by providing psychological, legal and social services, and operates a confidential telephone hotline. The methodical manual is a practical guide for professionals in social work, law, psychology, crisis centers, educational institutions, government agencies and other organizations that provide services to children and families in crisis situations.

   "Model for Monitoring Children's Rights" actively involved volunteers from schools and universities, who assisted in distributing materials on NGO "Sana Sezim," its confidential telephone hotline, and support for children's rights. Thanks to our volunteers, adults and children contacted our center for assistance and received information on the Convention on the Rights of the Child.

   The NGO "Sana Sezim" Volunteer Club has been active in the following activities involving children's rights:

"Giving Children Presents of Joy" - Throughout November 2007, the Volunteers held a clothing drive in Shymkent and collected clothes, toys, and books for children at the Center of Social Rehabilitation of Children and Teenagers. Following the action, the Volunteers and NGO "Sana Sezim" staff were interviewed by local mass media.

World AIDS Day - Every December 1st is World AIDS Day and the Volunteer Club holds its action for its World AIDS Day. This year's theme was, "Preventing of Stigma and Discrimination Against Children Living with HIV" and our Volunteer Club members taught the community of Shymkent about HIV/AIDS transmission on this day.

Assisting Graduates of Orphanages - The Volunteer Club organized an action to assist youth alumni from the Children's Home, who are provided federal housing, but live under poor conditions. Our Volunteers found sponsors, who assisted by donating building materials, heaters, furniture, and all required items for a more comfortable living.

NGO "Sana Sezim" also held a month for the protection of children's rights in South Kazakhstan from April 20, 2007 to May 20, 2007 and held the campaign, "12 Days Against Child Exploitation."

Our project partners included the Department of Education and Health, Division of Care and Guardianship, Department of Labor and Social Programs and Division for Juveniles of the Department of Internal Affairs of the South Kazakhstan Region, and the Family Support Center. Actively involvement of state structures helped to provide effective assistance to children and families in difficult situations. Media coverage on our activities were in the newspapers, "Panorama Shymkent," "Omir Ainu," and "South Kazakhstan," and on the radio stations, "Kazakhstan - Shymkent," and "Otyrar, Kazakhstan - Shymkent. " The South Kazakhstan Region community learned about the Rights of the Child through awareness campaigns, training/seminars, legal and psychological assistance, and operation of the confidential telephone hotline, which provided emergency assistance in crisis situations.